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Pod Baby Carriers accepts no liability of any description in respect of any loss, injury or damage suffered as a result of the purchase, use or possession of any of our products, and you indemnify the company, anyone associated or employed by us against any and all claims which may arise, whether relating you or any third party, from the purchase, use and or possession of any products made by Pod Baby Carriers.
We accept returns for products with a clear manufacturing fault and reserve the right to repair or replace the product with another similar product. No cash will be reimbursed and if a product is no longer available an alternative will be provided or a credit note will be given. It is the customer’s responsibility to return the product to us at their own expense and we will pay postage when returning the repaired or alternative product back to you the customer. All returns must be in unused condition
We post within 2 business days of ordering and receiving payment. All orders are dispatched using the following options:
- Fast Way Courier Service, your parcel will be delivered to the door.
- For out laying areas parcels will be dispatched using an alternate postal service and or an extra fee may be charged.
- Speed Services Post Office at an extra charge of R80
Please make a note on your order if speed services are required, orders need to be places and paid along with a proof of payment before 12am for next day delivery.
Once posted we will send you a tracking number which you can use to track your parcel. Please note that postage takes 3- 4 working days for Fast Way deliveries. Speed Services 24hrs counter to counter.
If you fail to collect your parcel and it is returned to us, we will not be held responsible or held liable for your purchase.